BillMyTime Privacy Policy

Privacy Policy

Last updated: May 4, 2026

BillMyTime is a consulting operations platform for tracking time, managing clients and projects, preparing invoice-ready records, and generating invoice PDFs. This policy explains what information we collect, why we use it, and how you can contact us about privacy.

Information We Collect

We collect information you provide when you use the service, including:

• Account details such as your name, email address, authentication provider, role, and login status.
• Company and invoice profile details such as display name, legal name, address, tax numbers, sender email settings, payment instructions, invoice numbering preferences, logos, and branding colors.
• Client, contact, project, material, and time entry records that you create in the app.
• Invoice records, invoice line snapshots, PDF files, status history such as sent or paid timestamps, and related metadata.
• Support, security, and audit information such as request IP address, user agent, sign-in events, verification events, admin moderation actions, and security rule matches.

How We Use Information

We use this information to operate and improve BillMyTime, including to:

• Authenticate users and protect accounts.
• Provide time tracking, project, client, dashboard, setup wizard, invoice generation, and PDF download features.
• Support invoice email delivery, status tracking, and billing workflows.
• Maintain audit logs, detect abuse, block or quarantine suspicious signups, and troubleshoot service issues.
• Support mobile and web app access to the same workspace data.

Demo Accounts

Demo sessions use generated sample data and are designed to reset regularly. Do not enter personal, confidential, or customer production data into the demo workspace.

Cookies and Sessions

BillMyTime uses cookies and session data to keep you signed in, remember language and workspace context, support demo sessions, and protect authenticated pages and API routes. The mobile API currently relies on authenticated session behavior for supported routes.

Service Providers

We may use trusted infrastructure and service providers to host the app, store the database, route traffic, authenticate users, and send invoice or verification email. These providers process information only as needed to deliver the service.

Data Sharing

We do not sell your personal information. We may disclose information if required by law, to protect the security of the service, to prevent abuse, or as necessary to provide features you request, such as sending an invoice email to your selected billing recipients.

Data Retention

We keep account, workspace, invoice, audit, and security records for as long as needed to provide the service, support business records, comply with legal obligations, and protect the platform. You may ask us about access, correction, or deletion of your information.

Security

We use technical and administrative safeguards such as authenticated sessions, scoped workspace access, email verification, audit logging, and security moderation rules. No internet service can guarantee absolute security, but we work to protect the data entrusted to BillMyTime.

Your Choices

You can update much of your company, profile, client, project, and invoice data directly in the app. For account privacy questions, access requests, or deletion requests, contact us.

Contact

BillMyTime is operated by The Richnet Group. For privacy questions, contact us at [email protected].